| CERTIFIED TECHS |
Dewalt's RV continues to lead the region with the best trained & most knowledgeable technical staff. Thanks to weekly training sessions, every eligible RV Technician from Dewalts RV is certified at the fall RVIA/RVDA certification testing at Northampton Community College's National Recreational Vehicle Training Institute in Bethlehem, PA. One hundred percent of Dewalts eligible technicians are RVIA/RVDA Certified.
A key difference at Dewalts is on-going formal training, not just on-the-job training as is done at most RV dealers. A minimum of three hours of formal, uninterrupted classroom and practical hands-on training is held each and every week at Dewalts. That kind of focus on training is exceedingly rare in the RV industry.
Greg Dewalt, a Master Certified RV Technician, directs service and parts operations at Dewalts, and serves as an instructor at Northampton Community Collegeís NRVTI. He is also active in state and national RV training committees for RVIA/RVDA & PRVCA. "Competent, professional, and timely service is key to our future success," says Greg. ìThe future of our industry depends on the availability of quality service. Training canít be a sometimes thing. The industry changes too quickly. The only way to stay on top of service issues is to train, train, train."
|
|