| “Choose to do business only where there are ample service capabilities and investment in your support” |
 |
We have a 13-bay service shop with highly experienced RVDA/RVIA Certified Technicians and Master Technicians who take pride in their skills and service knowledge.
We will service any RV, no matter if you purchased your RV from Dewalt's RV or not. Please realize also that we have a triage system set-up for attaining service in our service department as outlined below:
Note:"Current customers" include anyone who purchased from the Route 66 Network.
1. Emergency Service for someone in transit or on vacation. These folks are away from home and need help immediately. Most quality dealers will drop everything to help. An emergency is defined as a repair that must be made to make the RV safe and usable as an RV. That means essentials only. If you don’t absolutely need it, that repair can wait until you get to your home dealer.
2. Current Customers with RVs purchased from the dealership. Priority is based on type of repair needed and time since purchase. Non-essential service is often scheduled for low-demand times of year.
3. Current Service Customers with RVs purchased elsewhere. These appointments are subject to scheduling adjustments if a higher priority customer requires service.
4. Warranty Service Customers who purchased elsewhere. These folks are subject to scheduling adjustments if a higher priority customer requires service.
5. New Service customers with RVs purchased elsewhere. These folks are also subject to scheduling adjustments if a higher priority customer requires service.
|